No doubt you and your organization are subject to a set of key performance indicators(KPIs).You may not call them such,but at any level of maturity your organization probably has specific business metrics on which to judge the health of the business.They may not be refined,effective,or completely visible,but they exist.These could be based on financial goals,performance targets,customer satisfaction considerations,and a whole host of other metrics that are critical to your organization.There should be different KPIs at the company level than there are at the department level.In fact,there may even be individual KPIs on which you are measured.
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