After Enron,holding CEOs' feet to the ISO fire

摘要

Now in addition to its importance to 'OEMs from those industries,the rigorous auditing and record keeping ISO requires could fulfill another purpose for U.S.companies that undertake it,according to Lewis Yasenchak,business development manager for Orion Registrar,a third-party auditing firm that helps companies attain ISO certification."Section 404 of the Sarbanes Oxley Act requires the operational manager,which is the CEO or the highest-ranking person on the operational level,to record customer complaints,rejects,rework,and to have corrective actions in place to prevent reoccurrence of these," Yasenchak explains.