THE MOLD SHOP PUZZLE Creating Constructive Change: Efficiency Applied

摘要

Prodigy Mold and Tool, Inc. has been a premier mold manufacturer for years. Its innovative approaches and high standards have set the shop apart from its competitors. During the last slow down, business was still good, but President Shawn McGrew believed they needed to try some different approaches. After evaluating their processes it became apparent that as technology helped them excel it also allowed for some bad habits to creep into their process. Communication between engineers and the customers became a bottleneck; communication between employees resulted in misinformation; and, silly mistakes caused tension as deadlines loomed. Prodigy's success forced them to add machine tools, but the building became too small for all of the equipment. People were working on top of each other and it was tough to create a standard method for storing fixtures and tools. Prodigy overcame these obstacles by sheer determination and hard work, along with the dedication of their employees.