What's the damage?

摘要

Skilled vehicle damage assessors are crucial to bodyshop profit and loss figures. And those who are really 'switched on' can identify other revenue opportunities, as HEATHER GRANT reports. Vehicle damage assessors (VDAs) are responsible for underwriting the profitability of a bodyshop and their accuracy in estimating is fundamental to business success. If the job is overestimated then it will cause conflict with work providers; if it is underestimated - such as a part being missed or not enough hours calculated for the job - then it will lose the bodyshop money. With the average accident repair costing around ￡1,000 for a profit margin of just ￡35-￡50, there is little room for error.