Sirius to effectively provide VOIP solution to GAL

摘要

Sirius Telecommunications Ltd has secured a contract for the supply of telephony using voice over internet protocol (VOIP) technology for The Australian Gas Light Company's new Sydney-based headquarters in a transaction worth more than 2 million dollars. Sirius' IP telephony solution utilises the technology provided by US-based Avaya Incorporated to allow businesses to integrate voice and data networks. Businesses like AGL can then centrally manage their network, making it a simpler, cost effective and readily accessible solution. AGL plans to use this solution to virtualise their call centres over a VOIP-ready network. AGL is Australia's largest retailer of electricity and gas and currently operates multiple call centres employing about 500 people. This project is expected to result in a significant increase in productivity at AGL.