The inside marketing from within creates ambassadors for your hospital's brand.

摘要

behavior as a touch point with customers is incredibly important-and a negative experience will cost an organization more than just the opportunity of doing business with an individual. On average, statistics indicate that every unsatisfied customer tells at least eight people about his or her experience. Dissatisfied consumers can share their experiences not only with friends and people they know personally, but with the whole: world through Internet blogs, message boards, and other forms of social media.