It's All About the Drama: You might be surprised at what contributes to a successful meeting

摘要

The biweekly fire department staff meeting gathers the usual cast of characters: the shift chief officers, a training chief, the fire marshal, the support services director, the deputy chief and the fire chief. Although it's scheduled for 2 hours, the meeting extends longer amid fidgeting, clock-watching and mumbled frustrations. But the agenda prevails and the meeting runs to the bitter end.