From waste collectors to entrepreneurs with ISO 9000

摘要

The livelihood of the socially disadvantaged waste collectors of Medellin,Colombia,appeared to be under threat when the waste dumping area was replaced by a modern sanitary landfill.However,creation of the Recuperar cooperative gave them fresh hope,joint ownership,housing,education and health assistance,and an enthusiastic commitment to quality spurred on by successful ISO 9002 implementation and certification.