Feedback on ISO 9001:2000

摘要

ISO Management Systems presents an informal round-up of early reactions from the market to ISO 9001:2000, gathered from around the world with the kind assistance of ISO technical committee ISO/TC 176 Subcommittee 2, which developed the revised versions of ISO 9001 and ISO 9004. The reactions do not represent "official" survey findings by TC 176/SC 2 - such an exercise needs more rigorous preparation and execution than was the case on this occasion. The round-up resulted from an appeal by the subcommittee secretariat to national delegations and organizations with liaison status to aid ISO Management Systems in composing a first, rough idea of market reactions in the first six to nine months of ISO 9001:2000. The round-up covers the range of user reactions since the feedback comes from a mix of accreditation and certification bodies and from local surveys of user organizations. Totals of certificates issued so far are given as indications and should be treated with caution as some double counting no doubt occurred. We would like to thank ISO/TC 176/SC 2, and all individuals and organizations who participated.