'Pay closer attention to needs of audit clients!'

摘要

Is conformity assessment becoming more difficult - even for the best auditors? Increasing questions from auditees about governance, corporate responsibility and reputation risk management issues are putting new strains on assessors at the same time as the boundaries between quality, environmental and safety issues are blurring. In a similar vein - is the assessment community focusing too much on the detail in the clauses and losing sight of the underlying principles of the ISO management system standards?