Do these comments sound familiar in your dealership? Gen X manager about a Millennial employee: "Why doesn't he wait his turn, work hard and earn my trust?"Millennial employee about a Gen X manager: "I deserve a bigger job now. Why don't you trust me? I work hard and do good work. And no, I'm not interested in working overtime, thank you."Differences of perspective and conflicts between generations are a fact of life in any organization, including a dealership. In a recent article, we described managing MiUennials from the perspective of a Baby Boomer.
展开▼
