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Growth for Customer Service

机译:客户服务的增长

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摘要

It takes some effort to persuade farmers and grain haulers to truck grain to an elevator located in the middle of a hilly city of 50,000. Often enough, it takes more than just a good grain bid. At Town & Country Cooperative's 2.75-million-bushel railterminal in Mansfield, OH customer service is the name of the game. That translates into getting the truckers in and out of the property on Main Street as quickly as possible, says Operations Manager Kevin Berger, whc to Town & Country six years ago from elevator in Shelby, OH.
机译:要说服农民和谷物运输商将谷物运到位于5万丘陵城市中部的电梯,需要花费一些精力。通常,这不仅需要一个好的出价。在Mansfield的Town&Country Cooperative的275万蒲式耳铁路终点站,俄亥俄州的客户服务就是比赛的名称。运营经理Kevin Berger说,这意味着尽快将卡车司机送入和运出Main Street上的物业,这是六年前从俄亥俄州谢尔比的电梯到达Town&Country的情况。

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