Solid customer service

摘要

Endurance Solid & Secure composite door manufacturer, Rocal, believes a solid customer service reputation has been the key to its third decade in business. "Rocal's long term success has been built upon a constant focus on customer service," said Ruth Kitching, office and customer service manager. "Whatever business you are in, you will always come up against problems. What's important is how they are dealt with. Our team at Rocal endeavour to resolve our customer issues as quickly and as effectively as possible with our customers' interests put first.