Customer Care includes making shopping fun- It's up to you to ensure those visits to your store are positive ones

摘要

'Customer Care' is a set of principles by which any business can organize itself around the needs of its customers. But how can flower bulbs play a part in reinforcing a caring message? This article, courtesy of the Netherlands Flowerbulb InformationCentre, highlights some of the ways in which flower bulbs can be used to help a business respond to the challenge, Customers pay for everything in any commercial business. Not just the wages -- everything. And for that reason they should expect the verybest value and service, along with quality, high performance products. Failure to recognize this inevitably results in lost sales, and seriously undermines customer loyalty.