Measure and Improve

摘要

Creating a baseline ensures subsequent changes make a quantifiable improvement to the system. Welcome back! In this month's article we look at the Measure and Improve phase of the Valleybrook Lean project. The reason we measure is to create a baseline, our starting point to an understanding of our current state. By knowing this we can ensure the changes make a quantifiable improvement to the system. Deciding what to measure is important. If you measure too many things it can be daunting and disengages the team; measuring too little can cause the team to miss opportunities. The simple way to identify what to measure is to use the process map that was created during the Define day. The team walks through the process steps one at a time and identifiesany of the two types of things that can be measured.