Healthcare chief executive officers: the best of times; the worst of times.

摘要

The job of a healthcare chief executive officer (CEO) has never been harder. We do not refer to the many problems CEOs face regarding regulation, cost containment, resource utilization and customer/patient experience. These are difficult problems but they are not new. Besides, CEOs have employees to deal with many of these problems. Where the CEO stands alone is in having the task of changing and upgrading the organization to thrive in the future, averting risk and seizing opportunities. This responsibility falls squarely on the CEO's shoulders.