Energy production and retailing company AGL has responded to the rising needs of prosumers by releasing native iOS and Andriod apps targeted at residential customers - the first app of its kind for any Australian tier-one energy retailer. The technology, which has already seen strong download growth and engagement, allows customers to track usage and costs, and pay accounts. AGL's head of IT delivery Andy Williams said the journey has been undertaken with two broad aims at its centre; doing things faster, better, and cheaper, and creating a more engaging and effective customer experience.
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