Upstream operational excellence (OE) can be defined as the execution of value-driven performance in an efficient, best-in-class, collaborative manner across the upstream value chain. An OE program should provide a framework for participants and other stakeholders to understand why and how performance needs to improve. The road to achieving this excellence begins with what people are doing in their roles, including understanding business processes in the context of decision-making; identifying strengths and weaknesses based on performance measures and industry's best practices; and redesigning processes as needed to align with corporate strategic goals, which typically incorporate relevant best practices and LEAN concepts.
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