How an innovative use of technology has brought the seabed to the Shell engineers' desktops, enabling them to upload video clips from offshore within hours of identifying critical subsea defects. When a piece of technology wears out, sometimes it is simply a matter of buying a replacement. But new technology also offers new opportunities. This is what happened when Shell and NAM (Shell/ExxonMobil joint venture in The Netherlands) realized that analog VHS was no longer a supportable option for recording subsea structure and pipeline video on tape. This article describes the challenge and how a new service based on industry standards solved the technical problem and brought about new ways of working.
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