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How service science management and engineering (SSME) can evolve to an academic discipline?

机译:服务科学管理与工程(SSME)如何发展成为一门学科?

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摘要

IBM proposed in 2004, the study of services as an academic discipline, referred to as service science management and engineering (SSME), which is currently the object of study in universities and industry. However, the development of SSME as an academic discipline has been relatively slow. This paper reviews the current status of SSME in the universities and industry in the USA and points to relationships among government, universities, and industry that are necessary for the development of SSME as an academic discipline.
机译:IBM在2004年提出将服务研究作为一门学术学科,称为服务科学管理与工程(SSME),这是目前大学和行业中研究的对象。但是,SSME作为一门学科发展得相对缓慢。本文回顾了SSME在美国大学和行业中的现状,并指出了政府,大学和行业之间的关系,这些关系对于SSME作为一门学科的发展必不可少。

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