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Managing knowledge in the healthcare sector. A review

机译:管理医疗保健领域的知识。回顾

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Over the past decade, knowledge management (KM), as a concept and a set of practices, has penetrated into the fabric of organizational and managerial processes in the healthcare sector, which has been the site of numerous innovative KM practices. As a result scholars from a range of academic (and non-academic) fields have begun to document how KM is conceived and practised in health care, what the recurrent issues are and how they can be addressed. The purpose of this paper is to review the current literature on KM concepts, policies and practices in the healthcare sector. Based on the analysis of the most relevant contributions in the last six years, three overarching themes that have occupied the interests of authors are identified and discussed: the nature of knowing in the healthcare sector, the type of KM tools and initiatives that are suitable for the healthcare sector, and the barriers and enablers to the take up of KM practices. The paper concludes with some considerations on what the literature tells us about the state of the art and the future of KM in this important sector of Western economies.
机译:在过去的十年中,知识管理(KM)作为一种概念和一套实践,已经渗透到医疗保健部门的组织和管理流程中,而该领域已成为众多创新KM实践的场所。结果,来自各个学术(和非学术)领域的学者开始记录卫生保健中如何构思和实践知识管理,复发的问题是什么以及如何解决它们。本文的目的是回顾有关卫生保健领域知识管理概念,政策和实践的最新文献。在对过去六年中最相关的贡献进行分析的基础上,确定并讨论了三个引起作者兴趣的总体主题:医疗保健领域的知识本质,适用于知识管理的知识管理工具和举措医疗保健部门以及采用知识管理实践的障碍和推动者。本文最后考虑了一些文献告诉我们有关西方经济这一重要领域的知识管理的最新状态和未来。

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