An integrated decision making approach for ERP system selection using SWARA and PROMETHEE method

摘要

Deployment of an enterprise resource planning (ERP) system is a critical investment for an organisation that may significantly affect competitiveness and performance of a company in future, as well as in monitoring the resources. It is necessary for an enterprise to select a competent and suitable ERP system for the existing environment or with minor change in environment. In the present work, with a target to attain success in implementation of an ERP, a comprehensive ERP system selection framework with a set of 30 pertinent attributes has been addressed to evaluate the selection of an ERP system, keeping in mind that the factors that have been extended due importance in available literature. The methodology based on stepwise weight assessment ratio analysis (SWARA) technique to evaluate weight of the criteria, integrated with preference ranking organisation method for enrichment of evaluations (PROMETHEE) for alternative ranking has been proposed, to produce a framework for selection of an ERP system.