Early in 1999,several colleagues and I wrote an articel about an innovative,quality-based environmental initiative that was just starting in the state of New Mexico-the Green Zia Environmental Excellence Program. In the four years since that article was written,Green Zia has accomplished more than most of us ever imagined it could. It has also given me some insights into what is needed to take environmental quality management to the next level. In this column,I give some background on Green Zia,and then list what I believe we need to do to further promote environmental excellence.
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