EM vantage point:Expanding the customer's value proposition

摘要

When Harold J.Faig retired after a 36-year career with plastics technology company Milacron Inc.,there wasn't much dobut in his mind that he would continue that path in some new capacity."Florida is nice,"he says,referring to a retirement home on the Gulf Coast,"but after you've had a couple of cups of coffee and stared at the ocean for an hour,then what do you do?"