Enterprise asset management (EAM) is a way of thinking, a discipline, and ultimately a culture that increases equipment life and production uptime. One of the dichotomies we face when we talk about asset life is the conflict between quality and reliability in the corporate world, and disposability in everyday life. When our new washing machine was delivered from Best Buy, the delivery person said "This is a nice washing machine, but don't expect it to last like your old one did." That old machine washed for four daughters, a mother-in-law, dogs, and, of course, my wife and me. Of the 25+ years we had it, we had the repairman out once or twice, but we were assured that the repairs were worth making! Now I am not sure I will need a repairman, as my smartphone can transmit any issues directly to the factory--but is the machine made to last?
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