We take for granted the fact that we can use our current mobile phones to communicate by voice or text to any other person. However, the environment in which next generation services are being delivered is subject to new technical, commercial, regulatory and geopolitical forces. Customers will expect greater levels of performance, simplicity of operation, and interoperability between devices, services and applications. Can the current industry ecosystem deliver this, or is the changing landscape for 3G likely to result in fragmentation? In practice, we might expect commercial drivers to lead us generally towards a successful model, but there may be various difficulties and failures along the way.
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