Squeezing the CM Is Penny Wise and Pound Foolish

摘要

Listeners to WQXR, the radio station of the New York Times, have long been subjected to the voice of discount retailer Sy Syms, saying, "An educated consumer is our best customer." After his experience building the Times headquarters, Pat Muldoonprobably would wince at the slogan. There, the educated consumer turned out to be the construction manager's toughest customer.