Accountability Is Key to Effective Performance Appraisal Systems

摘要

Pulakos and O'Leary (2011) make important and valid points regarding the design of performance appraisal systems and the need to emphasize simpler appraisal designs.Although I agree with their points, research and experience show that the design principles and suggestions of Pulakos and O'Leary, even when expertly implemented,are necessary but not sufficient. I believe the missing element is accountability. Simpler,research-based appraisal designs are important but are likely to be executed with quality only when executives promote organization-wide appraisal accountability.