From Elusive to Obvious:Improving Performance Management Through Specificity

摘要

We have no doubt that performance management is broken and in that sense we agree with Pulakos and O'Leary (2011).On the other hand, the authors suggest that formality and "prescribed steps" should be replaced with informal communications or day-to-day activities, yet we suspect that formality alone is not the issue—we argue that generality is to blame as well. Pulakos and O'Leary state that "the formula for effective performance management remains elusive." However,we believe that the "elusiveness" of performance management can be alleviated if managers resist the urge to generalize performance management.