Customer-coherent and Customer-inherent Cofiguration in Mass Customization

摘要

Today, in many industries the customer demands on products and services change rapidly. Most customers expect individualized products at simultaneously low costs and delivery times. Therefore, many enterprises attempt the strategy of Mass Customization (MC). The result is a variant-rich production process which causes complex prerequisites for the enterprises. This contribution shows an infrastructure for the transfer of customer specifications in the MC.