Lord of the Rings, Seals, and Bearings: The Corporate Parts Manager

摘要

A people-focused corporate asset manager will end up being worth considerably more than his or her weight in gold. The parts desk emerged almost as an afterthought in the historical development of the agricultural equipment dealership. People who ran dealerships realized that people wouldn't buy complex farm equipment unless they could find sources for parts and service on that equipment. People who ran the parts desks came, over the years, to expect autonomy and a "hands-off' management style from dealer principals in return for their own perceived contributions to the dealership's bottom line.