Housebuilders to launch code of conduct by Easter

摘要

Housebuilders are to pre-empt the Office of Fair Trading's report into their industry by formulating their own code of conduct. Imtiaz Farookhi, chief executive of the NHBC, said the code would set out rules for consumer protection and would probably require an agency to implement it. The OFT is investigating the reasons behind falling levels of consumer satisfaction with new homes since 2003. If it finds that housebuilders are at fault, it can recommend changes to government policy.