EFFECTIVE LABORATORY QUALITY MANAGEMENT TOWARDS PREVENTING MEDICAL LIABILITY CASES

摘要

The last decade has seen a rapid expansion of the various branches of health care services in India. This has seen a corresponding increase in consumer knowledge, which has resulted in (a) increased demand for high quality services and (b) these services to be provided in a timely manner. Medical laboratory plays a central role in the delivery of these services as over 70% of clinical decisions are taken based on laboratory reports (1).