Pharmaceutical care services in hospitals strengthen health services delivery and are vital to the health care system. Indeed, hospital pharmacy services have seen a significant transformation in recent times, where there is a trend to move toward patient-centered services.1 In Malaysia, public hospital pharmacy services are funded through centralized government taxes, whereby all medications are subsidized and pharmaceutical care services are provided by the pharmacists and assistant pharmacists at the point of care. Public hospital pharmacy services cater both outpatients and inpatients, with approximately 21 million outpatient visits and 2.6 million inpatient admissions in 2019.2
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