Dealer: So long, Saab sales; hello, parts and service: With brand's demise, Boston retailer hopes to tap orphaned owners

摘要

Dealer Ray Ciccolo, owner of the oldest Saab store in the country, is not giving up on the defunct brand just yet. Ciccolo is expanding his Saab service and parts operations at a time when most Saab dealers are winding down theirs. "If a customer trades in a Saab, someone else is going to buy it and they'll need service," says Ciccolo, president of Village Automotive Group in Boston. "So that's our goal: We're going to be the go-to Saab dealership for the Northeast."