While it's important to live in the present and appreciate what we have now, the past can teach us valuable lessons, and planning to hit goals in the future can shapetoday's actions. The features in this month's American Dry-cleaner take past, present and future into account to explore ways to make the most of all aspects of your business.Our first feature for this month is "How Do You Measure Success?" By tracking key performance indicators (KPIs), dry cleaners can establish a yardstick to view their companies' performance, comparing today's numbers to yesterday's. Then, using this information, they can create budgets and objectives to hit in the future. With the proper use of KPIs, the past, present and future all come together for the health of the business.
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