Working in the electric power industry, you know how important it is for energy to be provided reliably, safely, affordably, and at scale. When your customers turn on a light, they don't need to be experts in the transmission and distribution lines it took to power their house or business. They only expect that their outlet will work and that the light will turn on. For IT teams serving users of third-party software, soft-ware-as-a-service (SaaS)-based application programming interfaces (APIs) are the feeds that power end-users with the data they need to complete analysis or reporting in their tool of choice. When faced with the challenge of drawing company data out of a platform to feed your data warehouse, business intelligence, or analysis tool, many IT teams may try to tackle it themselves to save money and time. Given how much is on the plate of most IT teams, is this where they should focus their time and energy?
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