The elderly group is a unique social phenomenon in China. This study analyzes the typology of psychological changes in the elderly group based on the analysis of deep learning techniques and also combines crisis intervention theory to study the intervention strategies of social workers in different stages of emotional changes in the elderly group. A questionnaire survey of the elderly was conducted using the survey method, in which 10,948 valid questionnaires were screened from the Psychological Condition Selfcheck Scale and 11,040 valid questionnaires were screened from the Mental Health Survey Questionnaire for the Elderly. The degree of negative emotions of the elderly group in public emergencies was not related to age, but significantly correlated with age (p value < 0.05), and there was a tendency that the higher the age, the deeper the degree; in addition, elderly people of different professions also showed significant differences (p < 0.05); elderly people of different regions also showed significant differences (p < 0.05). In crisis intervention, social workers mainly provide services such as initial diagnosis, primary intervention, secondary intervention, and assessment for the caseworkers. The practical study found that social workers need to use strategies such as short-term focal solutions, avoiding guiding clients with their own values; crisis intervention programmes should be flexible, proactively helping clients to rebuild their support network, developing clients’ self-solving skills, and implementing interprofessional teamwork and whole-person rehabilitation services.
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