Do your team members know the parts they run? Do they really know the parts they run? Yes they do! They know the material spec. They know which program to run. They know how to set up their machines. They know how to check tolerances. Of course, they know the parts they run. But do they know what happens to the parts once they're completed? Do they know what products they end up in? Do they know the applications or uses for those products? Do they know anything about the customer or end-user of the parts? Does it matter? Darrin Baker thinks it does.
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