A Method for Creating Product Social Impact Models of Engineered Products

摘要

All products impact the lives of their users, this is called social impact. Some social impacts are commonly recognized by the engineering community, such as impacts to a user's health and safety, while other social impacts can be more difficult to recognize, such as impacts on families and gender roles. When engineers make design decisions, without considering social impacts, they can unknowingly cause negative social impacts. Even harming the user and/or society. Despite its challenges, measuring a program's or policy's social impact is a common practice in the field of social sciences. These measurements are made using social impact indicators, which are simply the things observed to verify that true progress is being made. While there are clear benefits to predicting the social impact of an engineered product, it is unclear how engineers should select indicators and build predictive social impact models that are functions of engineering parameters and decisions. This paper introduces a method for selecting social impact indicators and creating predictive social impact models that can help engineers predict and improve the social impact of their products. As a first step in the method, an engineer identifies the product's users, objectives, and requirements. Then, the social impact categories that are related to the product are determined. From each of these categories, the engineer selects several social impact indicators. Finally, models are created for each indicator to predict how a product's parameters will change these indicators. The impact categories and indicators can be translated into product requirements and performance measures that can be used in product development processes. This method is used to predict the social impact of the proposed, expanded U.S. Mexico border wall.