AE: WHICH tired, old quarter of the multi-billion-pound automotive business is in desperate need of a positive disruptor to steam in, kick ass and create the retailing revolution motorists have long deserved? The traditional and highly lucrative, servicing, repair, replacement parts and MoT industry, of course. It's barely changed in the past four decades. This I can confirm because a) I owned an ageing German car that often visited Halfords, Kwik Fit and Euro Car Parts outlets in the early eighties, and b) I currently possess a different ageing German car, which returned to the same trio of companies this month.
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