Let's start with a few simple questions: How would you define a medical equipment software update? How about a software upgrade? Have you found that answering these questions isn't so simple? You're not alone. It's very difficult to define software updates versus upgrades because the answer depends on the industry source, the type of device, and the subjective description of the changes involved with each. But it's incredibly important that we understand these terms, because the difference between an update and upgrade could mean many thousands of dollars spent-or saved-for your organization.
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