In less than one year, QuickFresh, a Utah-based food delivery service, has been able to grow and scale its business exponentially. When the company first opened in May 2021, it was delivering its freshly prepared meals locally. In November 2021, the company expanded its delivery area to the entire West Coast. Now, QuickFresh delivers ready-to-heat prepared meals to the lower 48 states. Still in its first year of business, the company's meal packaging process is mostly handled manually. Once the food is manufactured, it's placed in a tray, which is then sealed and wrapped with a paperboard sleeve that carries the meal's nutrition information. But the process of getting the nutrition label and meal information onto the sleeves slowed throughput and created a bottleneck. QuickFresh had four operators printing off stickers that were hand-placed, one by one, front and back of each sleeved tray. A labor-intensive process isn't ideal during a nationwide labor shortage. Not only was the process tedious, it was also prone to human error.
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