Ron the Sewer Rat might sound like a one-man show, but the Twin Cities-based plumbing contractor has been steadily expanding for 50 years. While there was once originally a real Ron running the show, the team has grown from a few subcontractors to a whole team of technicians, and their fleet of vans has grown with them to just under 30 total assets. But despite the company's overall advancement, a lot of their internal processes stayed trapped in 1972, especially their fleet management and maintenance procedures. Owner Peter Kroening said that he and his co-owners were proud to build on the legacy and reputation of Ron the Sewer Rat, but their disorganized paper-based fleet management system needed some desperate updates if they were going to keep pushing forward.
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