机译:Public utility vehicle service quality and customer satisfaction in the Philippines during the COVID-19 pandemic
Mapua Univ, Sch Ind Engn & Engn Management, Manila, Philippines|Intramuros, 658 Muralla St, Manila 1002, Philippines|Mapua Univ, Sch Grad Studies, Manila, Philippines|Navaminda Kasatriyadhiraj Royal Air Force Acad, Dept Ind Engn & Aviat Management, Bangko;
Mapua Univ, Sch Ind Engn & Engn Management, Manila, Philippines|Intramuros, 658 Muralla St, Manila 1002, Philippines|Mapua Univ, Sch Grad Studies, Manila, Philippines|Univ Santo Tomas, Fac Engn, Dept Ind Engn, Espana Blvd, Manila 1015, Philippines;
Mapua Univ, Sch Ind Engn & Engn Management, Manila, Philippines|Intramuros, 658 Muralla St, Manila 1002, Philippines|Mapua Univ, Sch Grad Studies, Manila, PhilippinesMapua Univ, Sch Ind Engn & Engn Management, Manila, Philippines|Intramuros, 658 Muralla St, Manila 1002, PhilippinesInst Teknol Sepuluh Nopember, Dept Informat Syst, Kampus ITS Sukolilo, Surabaya 60111, IndonesiaIntramuros, 658 Muralla St, Manila 1002, Philippines|Navaminda Kasatriyadhiraj Royal Air Force Acad, Dept Ind Engn & Aviat Management, Bangkok 10220, Thailand;
Public utility vehicles; COVID-19; SERVQUAL; Structural equation modelling;