Long before the pandemic made online, home-delivery groceries mainstream, Ocado Technology was developing innovative solutions to streamline the whole process. Back in 2019, the team won the E&T Innovation Award in the Intelligent Systems category. In this interview Tim Fryer speaks to James Gralton, the company's chief engineering officer, about the 'The Hive' - Ocado's Bot Swarm, the technology behind it and the impact it has had.
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