Most public works officials shudder when they hear the phrase "managed competition." For some, the first thing that comes to mind is lost jobs, a decrease in service to residents, and the tangled nightmare of working with private vendors. But this doesn't have to be the case. The process can actually make your department more efficient, enhance service to residents, and improve how you handle department funds. The process can educate elected officials on your strengths and how optimizing your performance may be as much in their hands as yours.
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