Checking It Out

摘要

OUTSOURCING OF SERVICES is not a new concept for utilities,but it is becoming increasingly common as natural gas companies seek innovative ways to cut costs and streamline their business.Utilities face ongoing pressure from customers,regulators and financial stakeholders to reduce expenses,particularly capital expenditures.In recent years,executives at several companies have tackled the challenges and reaped the benefits of outsourcing services in areas as varied as pipeline installation and maintenance,customer service,media relations and charitable fundraising.