ACCORDING TO NHPA'S Cost of Doing Business Study,the average transaction size for the typical hardware store in 2021 was $32,the highest ever recorded.How do your numbers measure up?If you'd like to increase your sales this year,make sure your employees have the product knowledge they need to sell effectively.NHPA has a library of product knowledge courses designed to prepare new hires with essential hardware knowledge.These courses can also be valuable for long-term employees who need a refresher in specific departments.Taking time to train everyone now will get them ready for the busy spring selling season.
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