Telephone nurses' communication and response to callers' concern-a mixed methods study

Ernesater Annica; Engstrom Maria; Winblad Ulrika; Rahmqvist Mikael; Holmstrom Inger K.

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Telephone nurses' communication and response to callers' concern-a mixed methods study

机译：电话护士的沟通和对呼叫者关注的回应-混合方法研究

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Aims: The aim of this study was to describe telephone nurses' and callers' communication, investigate relationships within the dyad and explore telephone nurses' direct response to callers' expressions of concern

机译：目的：本研究的目的是描述电话护士和呼叫者之间的交流，调查二元组之间的关系，并探讨电话护士对呼叫者所表达的担忧的直接反应

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《Applied nursing research: ANR》 |2016年第null期|共6页
作者
Ernesater Annica; Engstrom Maria; Winblad Ulrika; Rahmqvist Mikael; Holmstrom Inger K.;
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原文格式 PDF
正文语种 eng
中图分类护理学;
关键词
Telephone advice nursing; Communication; RIAS; Triage; Sweden;

机译：电话咨询护理;通讯;RIAS;分诊;瑞典;
入库时间 2022-08-18 10:14:09

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1. Telephone nurses' communication and response to callers' concern-a mixed methods study [J] . Ernesater Annica, Engstrom Maria, Winblad Ulrika, Applied nursing research: ANR . 2016,第Null期

机译：电话护士的沟通和对呼叫者关注的回应-混合方法研究
2. Evaluating a training intervention for improving alignment between emergency medical telephone operators and callers: a pilot study of communication behaviours [J] . Gerwing Jennifer, Steen-Hansen Jon Erik, Mjaaland Trond, Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine . 2021,第1期

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6. Surgery nurses telephone communication: a mixed methods study with a special focus on newcomers calls [O] . Esther González‐Martínez, Katarzyna Piotrowska, Anca‐Cristina Sterie, 2018

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7. Under-triage in telephone consultation is related to non-normative symptom description and interpersonal communication: a mixed methods study [O] . Hejdi Gamst-Jensen, Freddy K. Lippert, Ingrid Egerod 2017

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Telephone nurses' communication and response to callers' concern-a mixed methods study

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